Public information that's clear, accessible and secure.
Public institutions serve everyone, so their digital services have to work for everyone. We design accessible, secure websites and tools, and the plain-language content that helps people find what they need.
The challenge
What public-facing digital services require
- 01
Every level of digital literacy
Services have to be usable on any device, by people with very different experience using technology.
- 02
Information that has to stay current
Programs, schedules and announcements change. Teams need tools to publish updates without waiting on IT.
- 03
Security and accessibility as requirements
Public services handle personal data and must meet accessibility standards. Both shape the project from the first workshop.
- 04
Programs that depend on field data
Social programs rely on information collected in communities, often where connectivity is limited.
How we help
Where Ingenia comes in
Websites & digital platforms
Accessible, mobile-first websites with content management tools your communications team can run.
Learn more about Websites & digital platformsCustom software & AI
Field data apps with offline mode and dashboards for program teams.
Learn more about Custom software & AIContent, social & paid media
Plain-language content and campaigns that help people find and use public services.
Learn more about Content, social & paid mediaSEO & AI search visibility
Information architecture for large sites, so people reach the right service quickly.
Learn more about SEO & AI search visibility
Related work
Applicable work from other sectors
Projects that share what public services need: broad audiences, accessibility, security and large volumes of information.
Plan a service people can actually use.
Tell us about the people you serve and the information they need. We’ll bring accessibility, security and plain language to the project from the first conversation.